Contracted providers are strongly encouraged to use our AVA Provider Portal for Pre-Service requests, instead of submitting a fax.

Benefits of using our self-service portal are many but to list a few, the AVA portal allows:

• Fast, secured, and accurate prior authorization requests submissions
• Faster claims processing and payments
• Instant confirmation and tracking for successful submissions
• Instant authorization request approvals for many procedures codes
• Significantly better service level on authorization adjudications (decisions)
• Automatic status updates straight to submitter’s email (can be turned On/Off)
• Access to authorization approval letters, attachments, and notes
• Printing authorization summary and letters

Need access to the AVA Provider Portal? Create an Account

AVA Provider Portal Login

(If existing user)

• Check Prior Authorization Status
• Submit Prior Authorization
• Prior Authorization Guidelines for Nondelegated Providers
• Alignment Health Medicare Guidelines
• Prior Authorization Request Form (last updated July 22, 2024)